Overview
Alfavox is a provider of Customer Experience solutions, specializing in Video Contact Center systems, Video Chat, Contact Center, Workforce Management, and Predictive Dialer technologies. These systems are designed to enhance sales, improve project profitability, and optimize communication channels for businesses worldwide. The company also offers an autonomous assistant named AALIA to streamline operations and increase consultant productivity.
Financials
Revenue history (in m)
Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.
Statistics
How the company ranks by revenue within its industry, region and across Poland in 2025.
Results vs industry
Industry
Bank accounts
Registered as a VAT taxpayer on 2004-12-16. Active
Debt
No entries in the National Debtors Register (KRZ). No proceedings in KRZ
Public aid
18 public aid cases recorded, with a total value of $445,431.
| Grant date | Purpose | Gross amount | Granting body | |
|---|---|---|---|---|
| Jun 30, 2025 | De minimis aid (in accordance with Commission Regulation 2023/2831) | $5,023$5,023 | Prezes Banku Gospodarstwa Krajowego | |
| Aug 8, 2024 | De minimis aid (in accordance with Commission Regulation 2023/2831) | $16,704$16,704 | Prezes Banku Gospodarstwa Krajowego | |
| Jul 31, 2023 | De minimis aid (in accordance with Commission Regulation No 1407/2013 or earlier) | $4,125$4,125 | Prezes Banku Gospodarstwa Krajowego |
Tenders
7 tenders recorded as contractor: 6 national ($337,825) and 1 EU ($43,535).
| Publication date | Subject | Amount | Contracting authority | |
|---|---|---|---|---|
| Aug 7, 2025 | Rozbudowa systemu contact center i świadczenie wsparcia technicznego na potrzeby infolinii "Helpline" | $29,806$29,806 | Biuro Rzecznika Praw Pacjenta | |
| Jul 25, 2025 | Świadczenie usług wsparcia technicznego i opieki serwisowej systemu contact center w Biurze Rzecznika Praw Pacjenta, dedykowanego do obsługi ruchu telefonicznego na Infolinii BRPP. | $62,958$62,958 | Biuro Rzecznika Praw Pacjenta | |
| Jun 3, 2025 | Udostępnienie internetowego komunikatora umożliwiającego połączenie za pośrednictwem czatu wideo mieszkańca Wrocławia z pracownikiem Obsługi Klienta UM Wrocławia na okres 24 miesięcy, wraz z opcją | $43,535$43,535 | Gmina Wrocław - Urząd Miejski Wrocławia |
Public procurement disputes (KIO)
Alfavox has been a party to 14 cases before the National Appeal Chamber (since 2022). It filed 11 appeals (5 upheld, 3 dismissed, 3 discontinued). In 3 cases it joined the proceedings as a participant.
Authorized Representatives
Manner of representation
In the event of a multi-member management board, each member of the management board acting independently is authorised to make declarations of will on behalf of the company.
Supervisory board
Ownership
| Owner | Shares | Share value | Stake |
|---|---|---|---|
Michał Mariusz Góra (46) | 600 | $8,103.73 | 60% |
Others | 400 | $5,402.49 | 40% |
Beneficial owners
| Person | Rights |
|---|---|
Competitors
| Name | Revenue | Website | ||
|---|---|---|---|---|
| Tidio Polandsp. z o.o. | $12,182,718.02 | tidio.com | ||
| Alliance Automotive Systemssp. z o.o. | $7,463,133.52 | aasys.pl | ||
| Cogniti Technologysp. z o.o. | $7,353,001.46 | cognititechnology.com | ||
| Zowie Europesp. z o.o. | $5,716,542.52 | chatbotize.com | ||
| One Dynamicssp. z o.o. | $5,365,887.83 | theonedynamics.com | ||
| BoldareS.A. | $5,330,630.09 | boldare.com | ||
| Talent Alphasp. z o.o. | $5,231,652.11 | talent-alpha.com | ||
| Digital Workforcesp. z o.o. | $3,978,442.66 | digitalworkforce.pl | ||
| Advoxsp. z o.o. | $3,403,509.60 | advox.pl | ||
| InteliwiseS.A. | $2,283,996.68 | inteliwise.com |
Change history
| Date | Event | |
|---|---|---|
| 2022-03-08 | PKD change (Removed: 26.30.Z; Added: 72.19.Z) | |
| 2019-03-28 | Address change (Ul. Marcelińska 90, 60-324, Poznań → Ul. Ziębicka 35, 60-164, Poznań) | |
| 2018-12-10 | Address change (1 Maja 17, 43-300, Bielsko-Biała → Ul. Marcelińska 90, 60-324, Poznań) | |
| 2018-12-10 | PKD change (Removed: 26.11.Z, 26.12.Z, 26.20.Z, 27.90.Z, 33.12.Z, 33.13.Z, 33.20.Z, 43.21.Z, 43.22.Z, 43.29.Z, 45.20.Z, 46.19.Z, 47.41.Z, 47.42.Z, 47.59.Z, 58.21.Z, 58.29.Z, 59.20.Z, 63.99.Z, 68.10.Z, 68.20.Z, 68.31.Z, 69.20.Z, 70.21.Z, 73.11.Z, 73.12.A, 73.12.B, 73.12.C, 73.12.D, 73.20.Z, 74.10.Z, 74.30.Z, 78.10.Z, 78.20.Z, 78.30.Z, 82.11.Z, 82.19.Z, 82.30.Z, 82.91.Z, 82.99.Z, 85.60.Z, 95.11.Z) | |
| 2014-09-03 | Address change (Michałowicza 12, 43-300, Bielsko-Biała → 1 Maja 17, 43-300, Bielsko-Biała) |
FAQ
Last updated: 2026-10-07