Arteria Customer Servicessp. z o.o.

Activities of call centres

KRS: NIP: REGON:

Overview

Status
Active
Registry date
2024-02-26
Share capital
1 800 000,00 PLN
Activity description

Arteria Customer Services is an organization specializing in the design, construction, and operation of contact center solutions. It offers professional Call Center services in sales and customer service across various communication channels, including phone, SMS, email, web forms, web chat, virtual advisors, and social media. The company collaborates with major Polish firms in industries such as energy, finance, insurance, cosmetics, publishing, telecommunications, and IT.

Registered address
ul. Stawki 2A, 00-193 Warszawa, Poland
Website
arteriacs.plWebsite active
Electronic delivery address
AE:PL-72896-45161-VIFHV-22

Financials

Revenue history (in m)

Data and insights are generated automatically based on financial statements and may contain errors. This analysis is for informational purposes only and does not constitute an official assessment of the company's credibility or business advice.

Statistics

How the company ranks by revenue within its industry, region and across Poland in 2025.

Results vs industry

Revenue
This companyUSD 16.62mMedianUSD 256.21kAverageUSD 3.15m
Net profit
This companyUSD 240.97kMedianUSD 3.64kAverageUSD 137.58k
Operating costs
This companyUSD 16.05mMedianUSD 242.28kAverageUSD 2.87m
Assets
This companyUSD 7.81mMedianUSD 133.41kAverageUSD 1.20m

Bank accounts

Registered as a VAT taxpayer on 2003-12-31. Active

Debt

No entries in the National Debtors Register (KRZ). No proceedings in KRZ

Real estate

TypeAmount
Buildings and premises
PLN 116.9K

MSiG notices

Publication dateEvent
Apr 2, 2024Transformation

Public aid

PurposeGross amount
Aid compensating for the negative economic consequences of COVID-19, granted in limited amounts
–

Tenders

6 tenders recorded as contractor: 5 national ($696,908) and 1 EU ($5,396,968).

SubjectAmount
Świadczenie usługi obsługi infolinii: Telefonicznej Informacji Pacjenta na rzecz Rzecznika Praw Pacjenta
$45,755
Świadczenie usługi: Obsługa Telefonicznej Informacji Pacjenta na rzecz Rzecznika Praw Pacjenta
$35,305
Świadczenie usług telefonicznej rejestracji pacjentów w celu prowadzenia Profilaktyk Zdrowotnych na potrzeby Zespołu Opieki Zdrowotnej w Bolesławcu
$105.9K

Public sector contracts

Arteria Customer Services is the contractor in one public sector contract, worth PLN 1.45m.

Public buyerValue
Biuro Rzecznika Praw PacjentaPLN 1,450,020

Public procurement disputes (KIO)

Arteria Customer Services has been a party to 5 cases before the National Appeal Chamber (since 2024). It filed 5 appeals (1 upheld, 2 dismissed, 2 discontinued).

DateCase no.RoleOther partyOutcome
Jun 16, 2026KIO 2310/26AppellantPKP Intercity S.A.Discontinued
Jan 14, 2025KIO 4810/24AppellantMinisterstwo Rozwoju i TechnologiiDiscontinued
Dec 12, 2024KIO 4295/24AppellantPKP Intercity S.A.Dismissed
May 10, 2024KIO 1345/24AppellantSkarb Państwa - Minister Rozwoju i TechnologiiDismissed
Mar 21, 2024KIO 691/24AppellantSkarb Państwa – Ministra Rozwoju i TechnologiiUpheld

Regulatory authorisations

AuthorityTypeStatus
BDO register entry Active

Authorized Representatives

Katarzyna Agnieszka Piskorska – President of the Management Board
Sylwia Anna Kapciak – Attorney-in-fact (joint)
Marcin Wojciech Dzideczek – Management Board Member
Sonia Żaczkiewicz Wójcik – Attorney-in-fact (joint)

Manner of representation

In the case of a one-person management board, one member of the management board is authorised to make declarations of will on behalf of the company. In the case of a multi-member management board, joint action of 2 (two) members of the management board or 1 (one) member of the management board jointly with a commercial proxy is required to make declarations on behalf of the company.

Ownership

OwnerSharesShare valueStake
Arteria S.A.
3,600$486,223.66100%

Beneficial owners

Person

Competitors

Name
Contact Centersp. z o.o.
Great CallS.K.A.
TelmonS.K.A.
CALL Center Dynamic SalesS.A.
ARAMsp. z o.o.
ArteriaS.A.
CSPsp. z o.o.
Contact.Plsp. z o.o.
Multi Contact Centersp. z o.o.

Change history

DateEvent
2024-05-28Share capital change
2024-02-26Entered in the register

FAQ

Last updated: 2026-10-03